Shipping Policy

Effective Date: 1 January 2026

We understand that when you invest in premium pet care, you anticipate swift and reliable delivery. The Ladnut logistics network is meticulously designed to ensure that your path to a fresher home and a healthier pet is as seamless and rapid as possible. This extensive Shipping Policy details our operational timelines, carrier partnerships, and global dispatch protocols, guaranteeing transparency from the moment you click ‘purchase’ to the moment our product arrives at your doorstep or loading dock.

Upon the secure clearance of your payment, our fulfillment center immediately initiates the dispatch protocol. For standard retail orders of our smart deodorizers and dental powders, our warehouse team works diligently to pick, securely pack, and hand off your items to our premium parcel carriers within 24 to 48 business hours. Domestic deliveries typically complete their journey within 3 to 5 business days, ensuring your pet doesn’t have to wait long for their new care regimen.

For our commercial wholesale partners, the logistics are inherently more complex. Processing high-volume orders that meet our $1,000 MOQ involves rigorous quality assurance checks, secure palletization, and specialized freight booking. Therefore, B2B orders generally require an operational preparation window of 3 to 5 business days before they are cleared for commercial transit. Once dispatched, our dedicated B2B account managers will provide you with comprehensive freight tracking telemetry.

Ladnut proudly serves a global community of pet lovers and distributors. However, international shipments are subject to the unique customs regulations, border inspections, and logistical variables of the destination country, which can extend transit times to anywhere between 7 and 21 business days. Please be explicitly aware that Ladnut’s pricing structure does not account for international import tariffs, local customs duties, or specific regional taxes. Any and all border-related financial assessments remain the sole responsibility of the receiving customer or importing commercial entity.