Ladnut Official Support and Frequently Asked Questions

Our Smart Deodorizer utilizes a dual-action system. It employs advanced ozone technology (at a pet-safe 0.03ppm) to break down odor-causing molecules like ammonia and hydrogen sulfide at the source. Simultaneously, it releases negative ions to clump fine dust particles, keeping the air breathable and fresh.

Not at all. The Ladnut Smart Deodorizer is equipped with a sensitive motion sensor that detects your cat within a 2-meter radius. It automatically powers down when your cat approaches and reactivates only when the area is clear, ensuring their comfort and safety.

The device features three modes for effortless control: P1 (Gentle Ion Mode) runs quietly 24/7 to trap dust; P2 (Quick Odor Rescue) activates on demand for immediate odor elimination; and P3 (Smart Cycle Mode) automatically alternates between ions and ozone depending on real-time air quality needs.

No, our device is designed for a hassle-free, plug-and-play experience. It plugs directly into any standard electrical outlet and does not require you to buy, replace, or clean any traditional filters.

It's incredibly simple! No brushing is required. Just sprinkle one scoop of our dental powder directly onto your dog's daily meal or mix it into their water. The natural chicken flavor and coconut oil make it taste like a treat.

Most pet parents notice a significant improvement in their dog's breath within just 7 days of consistent use. For visible reduction in hard plaque and tartar, continued daily use over 3 to 4 weeks is recommended.

Yes, our vet-tested formula is gentle for all life stages. It uses natural ingredients like brown algae enzymes and kelp powder. It won't hurt tender gums during puppy teething, nor will it irritate the fragile gums of senior dogs.

To ensure we provide our commercial partners with the best possible tiered margins and priority palletized shipping, our B2B wholesale accounts require an initial Minimum Order Value (MOQ) of $1,000.

Absolutely. Once your dealer application is fully approved, Ladnut issues official brand authorization. This legally permits you to retail our premium pet care products on major e-commerce marketplaces and your independent storefronts.

Our B2B operations team is highly efficient. Once you submit your application through our Authorized Dealer Portal, we typically review your credentials and dispatch an approval response within 24 hours.